{"id":4485,"date":"2017-07-13T19:20:45","date_gmt":"2017-07-13T17:20:45","guid":{"rendered":"http:\/\/www.monitor-bk.cz\/?p=4485"},"modified":"2017-07-11T10:09:50","modified_gmt":"2017-07-11T08:09:50","slug":"stiznosti-na-pohrebni-sluzbu-mesto-se-k-veci-stavi-zady","status":"publish","type":"post","link":"https:\/\/www.monitor-bk.cz\/?p=4485","title":{"rendered":"St\u00ed\u017enosti na poh\u0159ebn\u00ed slu\u017ebu: m\u011bsto se k v\u011bci stav\u00ed z\u00e1dy"},"content":{"rendered":"

\"\"<\/a>Ke st\u00ed\u017enostem na Poh\u0159ebn\u00ed \u00fastav JUDr. Raabov\u00e1, kter\u00e9 zaslal majitel Poh\u0159ebn\u00edho \u00fastavu Holub na M\u011bstsk\u00fd \u00fa\u0159ad Blansko, se ji\u017e veden\u00ed m\u011bsta vyj\u00e1d\u0159ilo. Odpov\u011b\u010f v\u0161ak t\u00e9m\u011b\u0159 nic ne\u0159e\u0161\u00ed.\u00a0<\/b><\/p>\n

Pavel Holub si st\u011b\u017eoval na pot\u00ed\u017ee s p\u0159ehr\u00e1n\u00edm hudebn\u00edho CD p\u0159i smute\u010dn\u00edm ob\u0159adu zesnul\u00e9 pan\u00ed Kv\u011btoslavy Kou\u0159ilov\u00e9, a d\u00e1le tak\u00e9 na p\u0159\u00edstup JUDr. Raabov\u00e9 p\u0159i zad\u00e1v\u00e1n\u00ed ob\u0159ad\u016f.<\/p>\n

Magdalena Raabov\u00e1 uv\u00e1d\u00ed, \u017ee je nutn\u00e9, aby CD bylo doru\u010deno v dopoledn\u00edch hodin\u00e1ch ob\u0159adn\u00edho dne, kter\u00fd p\u0159edch\u00e1z\u00ed term\u00ednu poh\u0159ebn\u00edho ob\u0159adu. \u201eJenom\u017ee toto jsme sly\u0161eli poprv\u00e9. Nikdy d\u0159\u00edv o takov\u00e9 podm\u00ednce nemluvila,\u201c upozor\u0148uje Eva \u0160pi\u010d\u00e1kov\u00e1 z Poh\u0159ebn\u00edho \u00fastavu Holub. Nav\u00edc podle n\u00ed nen\u00ed v\u017edy mo\u017en\u00e9 tuto podm\u00ednku dodr\u017eet.<\/p>\n

Pot\u00ed\u017ee s CD p\u0159ehr\u00e1va\u010dem se odrazily i na p\u0159\u00edstupu klient\u016f. \u201eJedna pan\u00ed u n\u00e1s objedn\u00e1vala poh\u0159eb, ale m\u011bla velk\u00fd strach, aby i u nich nenastala komplikace s hudbou. Shodou okolnost\u00ed toti\u017e na poh\u0159bu pan\u00ed Kou\u0159ilov\u00e9 byla a nem\u011bla z toho v\u016fbec dobr\u00e9 pocity. Byly to skute\u010dn\u011b trapn\u00e9 chv\u00edle, kdy\u017e rakev zaj\u00ed\u017ed\u011bla oproti p\u016fvodn\u00edmu pl\u00e1nu ne\u010dekan\u011b v tichosti,\u201c l\u00ed\u010d\u00ed \u0160pi\u010d\u00e1kov\u00e1, kter\u00e1 dod\u00e1v\u00e1, \u017ee na\u0161t\u011bst\u00ed j\u00ed byl pro dal\u0161\u00ed p\u0159\u00edpady s p\u0159edstihem umo\u017en\u011bn p\u0159\u00edstup do ob\u0159adn\u00ed s\u00edn\u011b, aby si mohla CD sama p\u0159ehr\u00e1t.<\/p>\n

Zd\u00e1 se tedy, \u017ee tato z\u00e1le\u017eitost je vy\u0159e\u0161ena, nicm\u00e9n\u011b hlavn\u00ed probl\u00e9m z\u0159ejm\u011b spo\u010d\u00edv\u00e1 v nerovn\u00e9m p\u0159\u00edstupu Magdaleny Raabov\u00e9 k jej\u00edm klient\u016fm. Poh\u0159ebn\u00ed \u00fastav Holub se toti\u017e ve chv\u00edli objedn\u00e1vky smute\u010dn\u00edho ob\u0159adu v blanensk\u00e9 ob\u0159adn\u00ed s\u00edni st\u00e1v\u00e1 jej\u00edm klientem. Poh\u0159ebn\u00ed \u00fastav JUDr. Raabov\u00e1 v\u0161ak omezuje komunikaci s Pavlem Holubem a jeho zam\u011bstnanci na v\u0161edn\u00ed dny od 7 do 15 hodin. P\u0159itom v\u0161ak na sv\u00fdch webov\u00fdch str\u00e1nk\u00e1ch propaguje nonstop slu\u017ebu.<\/p>\n

Pavel Holub se u veden\u00ed m\u011bsta do\u017eaduje n\u00e1pravy v t\u00e9to oblasti. To se t\u00edm v\u0161ak odm\u00edtlo v\u00edce zab\u00fdvat. \u201eDle sd\u011blen\u00ed JUDr. Raabov\u00e9 jsou poskytov\u00e1ny term\u00edny ob\u0159ad\u016f pouze v pracovn\u00ed dob\u011b, a to v pond\u011bl\u00ed a\u017e p\u00e1tek v dob\u011b od 7:00 do 15:00. Toto vysv\u011btlen\u00ed je m\u011bsto Blansko schopno akceptovat,\u201c uv\u00e1d\u00ed starosta Ivo Pol\u00e1k v p\u00edsemn\u00e9m vyj\u00e1d\u0159en\u00ed ke st\u00ed\u017enosti.<\/p>\n

Pot\u00ed\u017e je v\u0161ak v tom, \u017ee ostatn\u00ed klienti, kte\u0159\u00ed zavolaj\u00ed do Poh\u0159ebn\u00edho \u00fastavu JUDr. Raabov\u00e1 mimo tyto \u00fa\u0159edn\u00ed hodiny v r\u00e1mci propagovan\u00e9 nonstop slu\u017eby a cht\u011bj\u00ed si u t\u00e9to slu\u017eby zadat cel\u00fd poh\u0159eb se v\u0161\u00edm v\u0161udy, term\u00edn smute\u010dn\u00edho ob\u0159adu obdr\u017e\u00ed okam\u017eit\u011b. Ke komunikaci se zam\u011bstnanci Poh\u0159ebn\u00edho \u00fastavu Holub i o v\u00edkendech se v\u0161ak JUDr. Raabov\u00e1 zav\u00e1zala v z\u00e1pisu z jedn\u00e1n\u00ed konan\u00e9ho dne 6. 6. 2005 v kancel\u00e1\u0159i starostky m\u011bsta Blanska. \u201eP\u0159i zad\u00e1v\u00e1n\u00ed ob\u0159ad\u016f v sobotu a v ned\u011bli bude s JUDr. Raabovou telefonicky dohodnut term\u00edn sch\u016fzky v kancel\u00e1\u0159i,\u201c stoj\u00ed v z\u00e1pise.<\/p>\n

Pot\u00ed\u017ee se z\u00edsk\u00e1v\u00e1n\u00edm term\u00ednu<\/p>\n

\u201eV p\u00e1tek 26. kv\u011btna 2017 v 15:10 hod. na\u0161i pobo\u010dku v Blansku telefonicky kontaktovali poz\u016fstal\u00ed s \u017e\u00e1dost\u00ed, zda by mohli p\u0159ij\u00edt vy\u0159\u00eddit objedn\u00e1vku a zajistit term\u00edn smute\u010dn\u00edho rozlou\u010den\u00ed v ob\u0159adn\u00ed s\u00edni. Na\u0161e zam\u011bstnankyn\u011b neprodlen\u011b kontaktovala telefonicky spr\u00e1vkyni ob\u0159adn\u00ed s\u00edn\u011b JUDr. Raabovou a po po\u017e\u00e1d\u00e1n\u00ed o zad\u00e1n\u00ed term\u00ednu j\u00ed bylo ozn\u00e1meno, \u017ee term\u00edn nedostane, jeliko\u017e u\u017e je po 15. hodin\u011b, a n\u00e1sledn\u011b do\u0161lo k ukon\u010den\u00ed telefonick\u00e9ho hovoru. Vzhledem k tomu, \u017ee Poh\u0159ebn\u00ed \u00fastav Blansko, s.r.o., jako spr\u00e1va ob\u0159adn\u00ed s\u00edn\u011b a h\u0159bitova v Blansku, m\u00e1 slu\u017ebu nonstop a my jsme v t\u00e9 chv\u00edli jeho z\u00e1kazn\u00edky, m\u011blo by b\u00fdt v z\u00e1jmu JUDr. Raabov\u00e9 n\u00e1m term\u00edn poskytnout. Z n\u011bkolika firemn\u00edch i soukrom\u00fdch \u010d\u00edsel jsme se pokou\u0161eli spr\u00e1vkyni dovolat, abychom dojednali sch\u016fzku k poskytnut\u00ed term\u00ednu ob\u0159adu, ta v\u0161ak v\u016fbec nereagovala a telefony nep\u0159ij\u00edmala. Mezit\u00edm jsme dvakr\u00e1t kontaktovali rodinu zem\u0159el\u00e9ho a omlouvali se za komplikace, a to p\u0159esn\u011b v \u010dase 15:24 \u2013 15:41 hod. V \u010dase 16:01 hod. n\u00e1m v\u0161ak tento z\u00e1kazn\u00edk telefonicky ozn\u00e1mil, \u017ee se JUDr. Raabov\u00e9 dovolali a ona s nimi celou objedn\u00e1vku sjedn\u00e1 sama. Tohle jedn\u00e1n\u00ed ze strany spr\u00e1vkyn\u011b ob\u0159adn\u00ed s\u00edn\u011b mi p\u0159ijde velmi neetick\u00e9, amor\u00e1ln\u00ed, a c\u00edlen\u011b t\u00edm po\u0161kozuje na\u0161i firmu,\u201c popisuje Pavel Holub ve st\u00ed\u017enosti, kde uv\u00e1d\u00ed i dal\u0161\u00ed konkr\u00e9tn\u00ed p\u0159\u00edpady podobn\u00e9ho jedn\u00e1n\u00ed v\u010detn\u011b dal\u0161\u00edch komplikac\u00ed nap\u0159\u00edklad p\u0159i p\u0159ed\u00e1v\u00e1n\u00ed zesnul\u00e9ho a kv\u011btinov\u00fdch dar\u016f \u010di o nevhodn\u00e9m chov\u00e1n\u00ed hudebn\u00edk\u016f p\u0159i ob\u0159adech, p\u0159i nich\u017e doch\u00e1z\u00ed k bouch\u00e1n\u00ed dve\u0159\u00ed, \u0161ust\u011bn\u00ed s\u00e1\u010dk\u016f, mluven\u00ed apod.<\/p>\n

\u201eCo se t\u00fd\u010de dal\u0161\u00edch bod\u016f st\u00ed\u017enosti, do toho nejsme schopni nijak zasahovat, proto\u017ee se jedn\u00e1 o vztah mezi va\u0161imi firmami. Pokud jde o nevhodn\u00e9 chov\u00e1n\u00ed hudebn\u00edk\u016f, pan\u00ed Raabov\u00e1 p\u0159isl\u00edbila, \u017ee jim st\u00ed\u017enost p\u0159ed\u00e1,\u201c dopl\u0148uje starosta p\u00edsemnou odpov\u011b\u010f.<\/p>\n

Mo\u017en\u00e1 by v\u0161ak mohl syst\u00e9m pron\u00e1jmu ob\u0159adn\u00ed s\u00edni fungovat podle jin\u00e9ho modelu. V ob\u0159adn\u00ed s\u00edni v Boskovic\u00edch je nap\u0159\u00edklad spr\u00e1vcem nez\u00e1visl\u00e1 osoba a pronaj\u00edm\u00e1 k vlastn\u00edm ob\u0159ad\u016fm ob\u0159adn\u00ed s\u00ed\u0148 ka\u017ed\u00e9 poh\u0159ebn\u00ed slu\u017eb\u011b dle rovn\u00fdch podm\u00ednek a ka\u017ed\u00e1 poh\u0159ebn\u00ed slu\u017eba si tak za cel\u00fd pr\u016fb\u011bh ob\u0159adu zodpov\u00edd\u00e1 sama.<\/p>\n

-mha-<\/b><\/p>\n","protected":false},"excerpt":{"rendered":"

Ke st\u00ed\u017enostem na Poh\u0159ebn\u00ed \u00fastav JUDr. Raabov\u00e1, kter\u00e9 zaslal majitel Poh\u0159ebn\u00edho \u00fastavu Holub na M\u011bstsk\u00fd \u00fa\u0159ad Blansko, se ji\u017e veden\u00ed<\/p>\n","protected":false},"author":1,"featured_media":4486,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[5],"tags":[],"_links":{"self":[{"href":"https:\/\/www.monitor-bk.cz\/index.php?rest_route=\/wp\/v2\/posts\/4485"}],"collection":[{"href":"https:\/\/www.monitor-bk.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.monitor-bk.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.monitor-bk.cz\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.monitor-bk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4485"}],"version-history":[{"count":1,"href":"https:\/\/www.monitor-bk.cz\/index.php?rest_route=\/wp\/v2\/posts\/4485\/revisions"}],"predecessor-version":[{"id":4487,"href":"https:\/\/www.monitor-bk.cz\/index.php?rest_route=\/wp\/v2\/posts\/4485\/revisions\/4487"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.monitor-bk.cz\/index.php?rest_route=\/wp\/v2\/media\/4486"}],"wp:attachment":[{"href":"https:\/\/www.monitor-bk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4485"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.monitor-bk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4485"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.monitor-bk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4485"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}