{"id":2285,"date":"2015-10-16T09:30:45","date_gmt":"2015-10-16T09:30:45","guid":{"rendered":"http:\/\/www.monitor-bk.cz\/?p=2285"},"modified":"2016-10-22T00:22:49","modified_gmt":"2016-10-22T00:22:49","slug":"charitni-pecovatelska-sluzba-ziskala-cenu-kvality","status":"publish","type":"post","link":"https:\/\/www.monitor-bk.cz\/?p=2285","title":{"rendered":"Charitn\u00ed pe\u010dovatelsk\u00e1 slu\u017eba z\u00edskala Cenu kvality"},"content":{"rendered":"

\"04_Web\"<\/a>Charitn\u00ed pe\u010dovatelsk\u00e1 slu\u017eba Blansko se stala letos na podzim v\u00edt\u011bzem des\u00e1t\u00e9ho ro\u010dn\u00edku presti\u017en\u00ed sout\u011b\u017ee Ceny kvality soci\u00e1ln\u00edch slu\u017eeb v kategorii poskytovatel\u016f ter\u00e9nn\u00edch soci\u00e1ln\u00edch slu\u017eeb pro seniory. Komise vyb\u00edrala ze stovky p\u0159ihl\u00e1\u0161en\u00fdch organizac\u00ed. Sout\u011b\u017e p\u0159ibl\u00ed\u017eila vedouc\u00ed pe\u010dovatelsk\u00e9 slu\u017eby Anna Kalov\u00e1 z Vil\u00e9movic, kter\u00e1 v Oblastn\u00ed charit\u011b Blansko pracuje ji\u017e od roku 1995. Za\u010d\u00ednala v azylov\u00e9m dom\u011b jako instruktorka a v roce 2003 se stala vedouc\u00ed pe\u010dovatelsk\u00e9 slu\u017eby. Cenu p\u0159evzala v Ryt\u00ed\u0159sk\u00e9m s\u00e1le Sen\u00e1tu Parlamentu \u010cR v Praze. <\/strong> <\/p>\n

Sout\u011b\u017e je celorepublikov\u00e1? <\/strong> Ano, celorepublikov\u00e1. Sout\u011b\u017e vyhla\u0161uje Rada kvality \u010cR a redakce \u010dasopisu O\u0161et\u0159ovatelsk\u00e1 p\u00e9\u010de pod z\u00e1\u0161titou man\u017eelky prezidenta republiky Ivany Zemanov\u00e9.P\u0159ihla\u0161uj\u00ed se jednotliv\u00e9 pe\u010dovatelsk\u00e9 slu\u017eby, projdou n\u011bjak\u00fdm s\u00edtem a n\u00e1sledn\u011b hodnotic\u00ed odborn\u00e1 komise osobn\u011b nav\u0161t\u00edv\u00ed n\u011bkolik vybran\u00fdch organizac\u00ed. Komise p\u00e1tr\u00e1, jestli opravdu tu slu\u017ebu d\u011bl\u00e1me kvalitn\u011b, jestli m\u00e1me spr\u00e1vnou dokumentaci, zda m\u00e1me na v\u0161echno vypracov\u00e1ny metodiky a jestli se v\u0161ichni zam\u011bstnanci podle metodik \u0159\u00edd\u00ed. D\u00e1le jak\u00fdm zp\u016fsobem pe\u010dovatelky p\u00e9\u010di poskytuj\u00ed.<\/p>\n

Kdy\u017e jste dostali pozv\u00e1n\u00ed do Sen\u00e1tu, v\u011bd\u011bli jste ji\u017e, \u017ee z\u00edsk\u00e1te ocen\u011bn\u00ed?<\/strong> Kdy\u017e n\u00e1s pozvali do Sen\u00e1tu, po\u0159\u00e1d jsme je\u0161t\u011b nev\u011bd\u011bli, zda budeme ocen\u011bn\u00ed nebo ne. Mohlo n\u00e1s p\u0159ijet p\u011bt, tud\u00ed\u017e jsme to s kolegyn\u011bmi pojaly tak, \u017ee si ud\u011bl\u00e1me v\u00fdlet do Prahy, exkurzi do sen\u00e1tu. Zkr\u00e1tka \u017ee si ud\u011bl\u00e1me p\u011bkn\u00fd den. V\u016fbec n\u00e1s ani nenapadlo, \u017ee si jedeme pro cenu.<\/p>\n

Nav\u00edc jste z\u00edskala cenu sympatie\u2026<\/strong> To, \u017ee jsem z\u00edskala cenu sympatie, bylo teprve \u0161okuj\u00edc\u00ed. Kdy\u017e n\u00e1s toti\u017e komise nav\u0161t\u00edvila, mluvila jednak se mnou, a pak se tak\u00e9 ptala zam\u011bstnanc\u016f, jak\u00fdm zp\u016fsobem to vedu, jak pe\u010duji o zam\u011bstnance, jak funguje spolupr\u00e1ce v t\u00fdmu. Jsme tady opravdu stmelen\u00fd t\u00fdm, m\u00e1me v\u00fdborn\u00e9 pe\u010dovatelky, v\u00fdbornou soci\u00e1ln\u00ed pracovnici. A na z\u00e1klad\u011b toho, jak o mn\u011b mluvili zam\u011bstnanci, jsem z\u00edskala cenu sympatie. Nejprve jsem holky podez\u00edrala, do \u010deho m\u011b zase navl\u00edkly. Ale \u0159ekly, \u017ee jen pravdiv\u011b odpov\u00eddaly na ot\u00e1zky komise.<\/p>\n

Kdo v\u00e1s do sout\u011b\u017ee p\u0159ihl\u00e1sil? <\/strong> P\u0159ihl\u00e1sili jsme se sami. Cht\u011bli jsme, aby slu\u017eba byla kvalitn\u00ed, proto jsme si nechali ud\u011blat dobrovoln\u00fd audit. V\u0161ichni jsme pracovali na tom, abychom sjednotili postupy, metodiky, abychom se \u0159\u00eddili jednotliv\u00fdmi pravidly. Pak jsme si \u0159ekli, \u017ee kdy\u017e u\u017e jsme na tom tak pracovali, tak zkus\u00edme, jestli jsme to ud\u011blali dob\u0159e. Proto jsme se p\u0159ihl\u00e1sili a takhle to dopadlo.<\/p>\n

Jak\u00e9 byly va\u0161e pocity? <\/strong> Cenu jsem p\u0159evzala s dojet\u00edm, velmi si j\u00ed v\u00e1\u017e\u00edm a v\u0161ichni z n\u00ed m\u00e1me velkou radost. Cht\u011bla bych pod\u011bkovat v\u0161em m\u00fdm zam\u011bstnanc\u016fm, u\u017eivatel\u016fm slu\u017eeb i jejich rodin\u00e1m. V\u00edt\u011bzstv\u00ed je pro n\u00e1s motivuj\u00edc\u00ed a z\u00e1rove\u0148 zavazuj\u00edc\u00ed, nebo\u0165 st\u00e1vaj\u00edc\u00ed kvalitu slu\u017eeb si mus\u00edme nejen udr\u017eet, ale i zvy\u0161ovat. Je to mimo jin\u00e9 i mor\u00e1ln\u00ed ocen\u011bn\u00ed pr\u00e1ce pe\u010dovatelek za jejich nelehkou pr\u00e1ci.<\/p>\n

Co obn\u00e1\u0161\u00ed pr\u00e1ce pe\u010dovatelek? <\/strong> Charitn\u00ed pe\u010dovatelsk\u00e1 slu\u017eba Blansko zaji\u0161\u0165uje poskytov\u00e1n\u00ed p\u00e9\u010de o seniory a lidi se zdravotn\u00edm posti\u017een\u00edm ve v\u00edce ne\u017e \u010dty\u0159iceti obc\u00edch blanensk\u00e9ho okresu, a to i v okrajov\u00fdch \u010d\u00e1stech. Ocen\u011bna byla pr\u00e1v\u011b i strategie z\u0159\u00edzen\u00ed z\u00e1zem\u00ed pro pracovn\u00edky ve spolupr\u00e1ci s obcemi dan\u00e9ho mikroregionu a zaji\u0161t\u011bn\u00ed p\u00e9\u010de pe\u010dovatelkami \u017eij\u00edc\u00edmi v dan\u00e9 lokalit\u011b znal\u00fdmi m\u00edstn\u00edch pom\u011br\u016f. Nezam\u011bstn\u00e1m toti\u017e nap\u0159\u00edklad pe\u010dovatelku z Blanska, aby jezdila za lidmi t\u0159eba v Lysic\u00edch. Tak\u00e9 vyb\u00edr\u00e1m pracovnice, kter\u00e9 to opravdu d\u011blat cht\u011bj\u00ed a neberou to jen jako povol\u00e1n\u00ed, ale jako posl\u00e1n\u00ed, a pr\u00e1ci d\u011blaj\u00ed s l\u00e1skou.<\/p>\n

Kolik m\u00e1te zam\u011bstnanc\u016f a klient\u016f?<\/strong> P\u00e9\u010di zaji\u0161\u0165uje celkem osmn\u00e1ct pracovn\u00edk\u016f, kte\u0159\u00ed se staraj\u00ed zhruba o \u010dty\u0159i sta klient\u016f za rok, p\u0159i\u010dem\u017e lid\u00e9 se ob\u010das obm\u011b\u0148uj\u00ed, um\u00edraj\u00ed, nov\u00ed p\u0159ich\u00e1zej\u00ed. V sou\u010dasn\u00e9 dob\u011b m\u00e1me asi t\u0159i stovky klient\u016f. Pe\u010dovatelky u nich prov\u00e1d\u011bj\u00ed \u00fakony spojen\u00e9 s osobn\u00ed p\u00e9\u010d\u00ed, to znamen\u00e1, \u017ee klienty p\u0159i n\u00e1v\u0161t\u011bv\u011b nap\u0159\u00edklad p\u0159evle\u010dou, umyj\u00ed, u\u010de\u0161ou, vym\u011bn\u00ed plenu, p\u0159ivezou stravu nebo jen podaj\u00ed j\u00eddlo, napolohuj\u00ed\u2026 D\u00e1le pr\u00e1ce t\u00fdkaj\u00edc\u00ed se dom\u00e1cnosti \u2013 \u00faklid, pran\u00ed, \u017eehlen\u00ed, n\u00e1kupy, ale t\u0159eba i p\u0159ikl\u00e1d\u00e1n\u00ed do kamen. K n\u011bkomu se jezd\u00ed t\u0159ikr\u00e1t denn\u011b, k n\u011bkomu jednou denn\u011b, k n\u011bkomu dvakr\u00e1t t\u00fddn\u011b. Je to p\u0159\u00edpad od p\u0159\u00edpadu, z\u00e1le\u017e\u00ed, co klient pot\u0159ebuje a co si smluvn\u011b objedn\u00e1 a zaplat\u00ed. Pr\u00e1ce je n\u00e1ro\u010dn\u00e1 fyzicky i psychicky. Krom\u011b samotn\u00fdch dovednost\u00ed pot\u0159ebn\u00fdch k v\u00fdkonu tohoto povol\u00e1n\u00ed tak\u00e9 musej\u00ed m\u00edt pe\u010dovatelky \u0159idi\u010dsk\u00fd pr\u016fkaz a aktivn\u011b jezdit, proto\u017ee v zim\u011b \u010dasto nastanou kalamitn\u00ed situace. Ale d\u011bv\u010data u\u017e si s p\u0159ehledem zvl\u00e1dnou nasadit i \u0159et\u011bzy na kola. A pokud klient \u010dek\u00e1 na ob\u011bd a stane se n\u011bjak\u00e1 nehoda, mus\u00ed se hledat n\u00e1hradn\u00ed \u0159e\u0161en\u00ed. Ke klientovi se mus\u00edme dostat za ka\u017edou cenu.<\/p>\n

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Charitn\u00ed pe\u010dovatelsk\u00e1 slu\u017eba Blansko se stala letos na podzim v\u00edt\u011bzem des\u00e1t\u00e9ho ro\u010dn\u00edku presti\u017en\u00ed sout\u011b\u017ee Ceny kvality soci\u00e1ln\u00edch slu\u017eeb v kategorii<\/p>\n","protected":false},"author":1,"featured_media":2286,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/www.monitor-bk.cz\/index.php?rest_route=\/wp\/v2\/posts\/2285"}],"collection":[{"href":"https:\/\/www.monitor-bk.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.monitor-bk.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.monitor-bk.cz\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.monitor-bk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2285"}],"version-history":[{"count":2,"href":"https:\/\/www.monitor-bk.cz\/index.php?rest_route=\/wp\/v2\/posts\/2285\/revisions"}],"predecessor-version":[{"id":2817,"href":"https:\/\/www.monitor-bk.cz\/index.php?rest_route=\/wp\/v2\/posts\/2285\/revisions\/2817"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.monitor-bk.cz\/index.php?rest_route=\/wp\/v2\/media\/2286"}],"wp:attachment":[{"href":"https:\/\/www.monitor-bk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2285"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.monitor-bk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2285"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.monitor-bk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2285"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}